1. Order Processing

All orders placed on The Secret of Tea are typically processed and shipped within 2 business days from the date of order confirmation.

2. Domestic Shipping (India)

The Secret of Tea delivers to every location and pin code across India. We offer Express shipping (2–4 business days via Bluedart/Delhivery/DTDC/FedEx), depending on your delivery pin code. Shipping charges and exact delivery timelines will be confirmed during checkout.. Estimate Shipping charges and estimated delivery timelines are:

 - Standard Shipping:  ₹50 (delivery in [ 4 - 7 ] business days)
 - Express Shipping:  ₹65 (delivery in [ 3 - 5 ] business days)
 - COD orders will be charged ₹40 extra
 - Free Shipping on all prepaid orders above ₹399
 - Free Shipping on all COD orders above ₹499

3. International Shipping

Email us with your address to get shipping rates and delivery time.

4.Tracking Your Order
Once your order is shipped, you'll receive a confirmation email containing tracking details provided by our shipping partner. You can use this information to follow your order's progress.

5. Seller-Shipped Orders

Certain products are shipped directly by our partner tea sellers. For these items, shipping timelines, costs, and tracking information may vary, and details will be provided at checkout.

6. Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or fees associated with the shipment. The Secret of Tea is not liable for customs-related delays or charges.

7. Shipping Address Changes & Cancellations

If you need to modify your shipping address or cancel your order, please contact us immediately. Such changes can only be accommodated prior to shipment dispatch.

8. Need Help?
For any shipping inquiries or assistance, please contact us at :  thesecretoftea2024@gmail.com